Free Wi-Fi

Free Parking

Free Taxi Phone

Free Car Charging

Car Wash

Welcome To Shopping City

THE place to be for hours of happy shopping and plenty of friendly faces.

Quick links to get access to our most requested information…

Latest Covid-19 Information

With Government Lockdown measures now in place, we want to reassure customers that ShoppingCity as a destination remains open and regular hours will apply.

In keeping with Government guidelines, essential shops are trading, and some stores will be operating a click and collect service. However, please make sure you check with individual stores while they adapt to the new restrictions and set up a click and collect service where possible.

All car parks and entrances will operate as usual.

What’s On

We would love you to join us at our fun, family-focused activities, scheduled throughout the year.
Choose from our many ‘talked about’ BIG events like Comicon; or popular fundraising activities that
support your favourite local charities.
These, and our many impromptu activities (like the recent Remembrance Garden) are all guaranteed to put a smile on your family’s faces!

We’re looking forward to seeing you at our next event!

You can also keep up to date by following us on Facebook, Twitter and Instagram.

Your Community

Like you, the Shopping City team is delighted to be part of a passionate and generous community.
We consider ourselves to be part of your everyday lives. Not only for shopping, but as a safe,
welcoming place for you to meet with friends, or help support causes close to your heart. And of
course take part in our fun, family events throughout the year.
But more than that, it’s our pleasure to keep you up to date with what’s happening in our wider community.

Details of present and planned activities can be found by clicking on the link below…

Services

We want all our customers to have equal and easy access to our centre. From the moment you arrive to when you leave us, we hope you have an enjoyable and stress-free visit. To ensure you do, we provide the following services:

  • Each entrance is accessible by ramp
  • Disabled parking is available in our car parks, close to each entrance
  • Infant & Parent parking has also been made available in each car park
  • Disabled toilets are located near the entrance of the Blue Car Park
  • Free Wi-Fi is available throughout ShoppingCity
  • A cash machine is located on River Walk, outside Nationwide
  • A payphone is available on Orchid Walk near Argos
  • Our Shop Mobility unit, managed by the Halton Community Day Services is located near the entrance to the Blue Car Park

We are also proud to accommodate customers with Autism and would love you to take advantage of our specially prepared Autism Room on Orchard Walk near the entrance to the Yellow Car Park. You
may also find it of benefit to join us on Wednesday between 4 pm and 5 pm when the centre is particularly geared toward those with Autism. If there’s anything we haven’t thought of to make your visit to us as easy and comfortable as possible, let us know. If we can, we will rectify any issues you may find.

ShoppingCity Opening Times

So you can indulge in some retail therapy at a time that suits you Shopping City is open seven days a week.

However, we recommend you check individual store opening times before you plan your visit as some may close before the centre’s closing time.

Monday - Saturday

09:00am – 07:00pm

sunday

10:00am – 05:00pm

Autism Hour

To support our customers with sensory needs, and also those of you who prefer to shop this way, each Wednesday, between 4pm and 5pm, you can enjoy a little ‘quiet time’
– a space free of ‘busyness’, loud music and bright lights.

"I Found Everything"

“I found everything I needed on my visit to Runcorn ShoppingCity, the centre was clean, well signposted and kept dry all under one roof”

– Adam, Runcorn

"Great Customer Service"

“Yet again great customer service on my visit to Runcorn ShoppingCity! People who care about people”

Karen, Widnes

"So Many Services"

“I genuinely didn’t realise how many different services were at Runcorn ShoppingCity”

Alison, Winsford

"Always Helpful"

“I love the range of independent shops at Runcorn ShoppingCity, always helpful, good value and easy to get to”

Craig, Manchester

"Great To See"

“It’s great to see free parking all day so I’m not rushed to get what I need from Runcorn ShoppingCity”

Jill, Chester

Free Wi-Fi

Free Parking

Free Taxi Phone

Free Car Charging

Car Wash

Telephone:

01928 716 363

E-Mail Address:

customerservice@shopping-city.co.uk

ShoppingCity – Terms & Conditions

Address:

Shopping City Runcorn, Cheshire, WA7 2EU